Terms and Conditions
1. Accepting These Terms
When these Terms use the term "Global Entries Online," "we," "us," or "our," that refers to
Global Entries Online Pty Ltd. and its affiliates, and subsidiaries, and each of its and their
respective officers, directors, agents, partners and employees.
If you are a User, you are contracting with Global Entries Online Pty Ltd, Level 8, 33 York
Street, Sydney, NSW, Australia
1.1 If you are an Organiser, Global Entries Online Merchant Agreement and Organiser Refund
Policy Requirements are also applicable to you.
1.2 What the "Terms of Service" Means. These Terms of Service comprise Global Entries Online’s
"Terms." These Terms are a legally binding agreement between you and Global Entries Online
governing your access to and use of the Services and setting out your rights and
responsibilities when you use the Services. By using any of our Services (including browsing a
Site), you are agreeing to these Terms. If you do not agree to these Terms, please do not use or
access the Services. If you will be using the Services on behalf of an entity (such as on behalf
of your employer), you agree to these Terms on behalf of that entity and its affiliates and you
represent that you have the authority to do so. In such case, "you" and "your" will refer to
that entity as well as yourself.
2. Global Entries Online Services and Role
2.1 Global Entries Online Services provide a means for users to enter events run by Event
2.2 Global Entries Online is not the creator, organiser or owner of the events listed on the
Services. Rather, Global Entries Online provides its Services, which allow Organisers to manage
and promote their events. The Organiser is solely responsible for ensuring that any page
displaying an event on the Services (and the event itself) meet all applicable local, state,
national and other laws, rules and regulations. Global Entries Online also acts as the
Organiser's limited agent solely for the purpose of using our third party payment service
providers to collect payments made by Consumers on the Services and passing such payments to the
Organiser. Global Entries Online charges a fee for the provision of this service and the
Organiser is responsible for payment of this fee. The organiser is liable for payment of this
fee regardless of whether the event goes ahead or not. Global Entries Online may chose to waive
this fee at it's sole discretion.
3. Privacy and Consumer Information
3.1 We know your personal information is important to you and it is important to Global Entries
Online too. Information provided to Global Entries Online by Users or collected by Global
4.1 These Terms apply to you as soon as you access the Services by any means and continue in
effect until they are terminated. There may come a time where either you or Global Entries
Online decides it's best to part ways as described in Sections 4.2 or 4.3 below. When that
happens, these Terms will generally no longer apply. However, as described in Section 4.4,
certain provisions will always remain applicable to both you and Global Entries Online.
4.2 Global Entries Online may terminate your right to use the Services at any time (a) if you
violate or breach these Terms; (b) if you misuse or abuse the Services, or use the Services in a
way not intended or permitted by Global Entries Online; or (c) if allowing you to access and use
the Services would violate any applicable local, state, national and other laws, rules and
regulations or would expose Global Entries Online to legal liability. Global Entries Online may
choose to stop offering the Services, or any particular portion of the Service, or modify or
replace any aspect of the Service, at any time. We will use reasonable efforts to provide you
with notice of our termination of your access to the Services, where, in Global Entries Online
sole discretion, failure to do so would materially prejudice you. You agree that Global Entries
Online will not be liable to you or any third-party as a result of its termination of your right
to use or otherwise access the Services.
4.3 Except to the extent you have agreed otherwise in a separate written agreement between you
and Global Entries Online, you may terminate your access to the Services and the general
applicability of Terms by deleting your account. If you are a Consumer using the Services
without a registered account, your only option for these Terms to no longer apply is to stop
accessing the Services indefinitely. So long as you continue to access the Services, even
without an account, these Terms remain in effect. If there is a separate agreement between you
and Global Entries Online governing your use of the Services and that agreement terminates or
expires, these Terms (as unmodified by such agreement) will govern your use of the Services
after such termination or expiration.
4.4 All provisions of these Terms that by their nature should survive termination of these Terms
will survive (including, without limitation, all limitations on liability, releases,
indemnification obligations, disclaimers of warranties, agreements to arbitrate, choices of law
and judicial forum and intellectual property protections and licenses).
5. Release and Indemnification
5.1 Release. You hereby agree to release Global Entries Online from all damages (whether direct,
indirect, incidental, consequential or otherwise), losses, liabilities, costs and expenses of
every kind and nature, known and unknown, arising out of a dispute between you and a third party
(including other Users) in connection with the Services or any event listed on the Services. In
addition, you waive any applicable law or statute, which says, in substance: "A GENERAL RELEASE
DOES NOT EXTEND TO CLAIMS WHICH THE RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS
FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED
HIS SETTLEMENT WITH THE RELEASED PARTY."
a. To the extent permitted by the Australian Consumer Law, Global Entries Online hereby
expressly disclaims all warranties of any kind, express or implied, including, but not limited
to, implied warranties of merchantability, title, non-infringement and fitness for a particular
purpose. Nothing herein is intended to remove your rights to statutory guarantees provided by
the Australian Consumer Laws to the extent such statutory guarantees are applicable.
b. Global Entries Online uses commercially reasonable efforts to ensure that the Services are
available without interruptions and transmissions are error-free. However, by the nature of the
Internet, this cannot be guaranteed. In addition, Global Entries Online may take some or all of
the Services down for planned repair or maintenance from time to time. Global Entries Online
will use commercially reasonable efforts to notify you prior to such planned repairs or
c. Global Entries Online does not assume any responsibility for the content, products, services,
actions or inactions of any User or third party before, during and/or after an event. You
acknowledge that Global Entries Online has no control over and does not guarantee the quality,
safety or legality of events advertised, the truth or accuracy of any Users’ (including
Attendees’, other non-Organizers’ and Organizers’) content or listings, or the ability of any
User (including Attendees and Organizers) to perform or actually complete a transaction and
Global Entries Online is not affiliated with, and has no agency or employment relationship with,
any third party service provider used in conjunction with the Services, and Global Entries
Online has no responsibility for the acts or omissions of any such third party. However, Global
Entries Online wants its customers to report any such misconduct in connection with the Services
by contacting us.
6. Disclaimer of Warranties and Assumption of Risks by You
We strive to provide Services in the way you need them, but there are some things it is
important for you to understand that we cannot promise.
To the extent permitted by Australian Consumer Law, the Services are provided on an "as is" and
"as available" basis. Global Entries Online expressly disclaims all warranties of any kind,
express or implied, including, but not limited to, implied warranties of merchantability, title,
non-infringement and fitness for a particular purpose. For example, Global Entries Online makes
no warranty that (a) the Services (or any portion of the Services) will meet your requirements
or expectations; (b) the Services will be uninterrupted, timely, secure, or error-free; or (c)
the results that may be obtained from the use of the Services will be accurate or reliable.
You acknowledge that Global Entries Online has no control over and does not guarantee the
quality, safety, accuracy or legality of any event or Content associated with an event, the
truth or accuracy of any information provided by Users (including the Consumer's personal
information shared with Organisers in connection with events) or the ability of any User to
perform or actually complete a transaction. Global Entries Online has no responsibility to you
for, and hereby disclaims all liability arising from, the acts or omissions of any third parties
Global Entries Online requires to provide the Services or an Organiser chooses to assist with an
You understand and agree that some events may carry inherent risk, and by participating in those
events, you choose to assume those risks voluntarily. For example, some events may carry risk of
illness, bodily injury, disability, or death, and you freely and wilfully assume those risks by
choosing to participate in those events.
The foregoing disclaimers apply to the maximum extent permitted by law. You may have other
statutory rights. However, the duration of statutorily required warranties, if any, will be
limited to the maximum extent permitted by law.
7. Limitation of Liability
7.1 To the extent permitted by applicable laws, or as otherwise set forth herein, Global Entries
Online and any person or entity associated with Global Entries Online provision of the Services
(e.g., an affiliate, vendor, strategic partner or employee) ("Associated Parties"), will not be
liable to you or any third party, for: (a) any indirect, incidental, special, consequential,
punitive or exemplary damages, including, but not limited to, damages for loss of profits,
goodwill, use, data, opportunity costs, intangible losses, or the cost of substitute services
(even if Global Entries Online has been advised of the possibility of such damages).
8. IMPORTANT: BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS.
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS. ANY DISPUTE OR CLAIM UNDER THESE
TERMS OR WITH RESPECT TO THE SERVICES WILL BE SETTLED BY BINDING ARBITRATION OR IN SMALL CLAIMS
COURT (TO THE EXTENT THE CLAIM QUALIFIES) AND WILL TAKE PLACE ON AN INDIVIDUAL BASIS ONLY; YOU
AGREE THAT CLASS, CONSOLIDATED OR REPRESENTATIVE ARBITRATIONS AND CIVIL ACTIONS ARE NOT
PERMITTED AND ANY RIGHTS TO BRING SUCH ACTIONS ARE WAIVED BY EACH PARTY.
The parties understand that, absent this mandatory provision, they would have the right to sue
in court and have a jury trial. They further understand that, in some instances, the costs of
arbitration could exceed the costs of litigation and the right to discovery may be more limited
in arbitration than in court.
(a) Contact Us First.
If you have a question or concern about the Services, please contact us first. Our customer
support team will try to answer your question or resolve your concern.
(b) Agreement to Arbitrate.
In the unlikely event that our customer support team is unable to resolve your concerns, the
parties (you and we) each hereby agree to resolve any and all disputes or claims under these
Terms, with respect to the Services, or related to our relationship through binding arbitration
or in small claims court (to the extent the claim qualifies) instead of in courts of general
jurisdiction, and only on an individual basis. In no event may either we or you seek to resolve
a dispute with the other as part of any purported class, consolidated or representative
proceeding. Binding arbitration is subject to very limited review. Only the arbitrator appointed
pursuant to this Section, and not any federal, state or local court will have the authority to
resolve any dispute or claim relating to this Section including, without limitation, regarding
the scope, enforceability and arbitrability of these Terms. This arbitration provision will
survive termination of these Terms.
(c) Scope of Agreement.
This agreement to arbitrate is intended to be broadly interpreted as to legal disputes between
you and us. It includes, but is not limited to: (i) all claims arising out of or relating to any
aspect of the relationship between us, whether based in contract, tort, statute, fraud,
misrepresentation or any other legal theory; (ii) all claims that arose before this or any prior
agreement (including, but not limited to, claims relating to advertising); and (iii) all claims
that may arise after termination of these Terms and/or your use of the Services.
Notwithstanding this Agreement to arbitrate, either party may bring an action on an individual
basis in small claims court (to the extent the applicable claim qualifies);
(e) No Class Actions.
YOU AND GLOBAL ENTRIES ONLINE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR
ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS,
CONSOLIDATED OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE
PERSON'S CLAIMS, MAY NOT PRESIDE OVER ANY FORM OF CLASS, CONSOLIDATED OR REPRESENTATIVE
PROCEEDING AND MAY ONLY PROVIDE RELIEF IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY
TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM.
(f) Notice of Dispute.
A party who intends to seek arbitration must first send to the other a written Notice of Dispute
("Notice"). The Notice to Global Entries Online must be addressed to the following address
("Notice Address") and must be sent by certified mail: Global Entries Online Pty Ltd, Level 8,
33 York Street, Sydney, NSW, Australia. Notice to you will be addressed to a mailing, home or
payment address currently on record with Global Entries Online and must be sent by certified
mail. If Global Entries Online has no records of such physical address, such notice may be
delivered to your Global Entries Online account email address. The Notice must (i) describe the
nature and basis of the claim or dispute; and (ii) set forth the specific relief sought. If
Global Entries Online and you do not reach an agreement to resolve the claim within sixty (60)
calendar days after the Notice is received, you or Global Entries Online may commence an
(g) Location of Arbitration Proceedings.
If you are a Consumer, any arbitration hearings will take place (at your option) either in the
capital city of the state of your residence or by phone. Regardless of the manner in which the
arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to
explain the essential findings and conclusions on which the award is based. All decisions by the
arbitrator will be final and binding and judgment on the award rendered may be entered in any
court having jurisdiction.
(h) Costs of Arbitration; Legal Fees.
i. Payment of Costs and Expenses. Payment of all filing, administration, and arbitrator costs
and expenses, will be paid by you.
ii. Payment of Legal Fees. Just as in any court proceeding, each party will initially bear its
own solicitors' fees and expenses in connection with any arbitration. Should either party be
determined to have substantially prevailed in the arbitration, then upon such party's request,
the arbitrator will award such prevailing party the reasonable solicitors' fees and expenses
that it incurred in connection with the arbitration, provided that to the extent that the
dispute or claim relate to your personal or household use of the Services (rather than business
use) Global Entries Online will not seek to recover its solicitors' fees and expenses in an
arbitration initiated by you. The arbitrator may make rulings and resolve disputes as to the
reimbursement of solicitors' fees and expenses upon request from either party made within
fourteen (14) days of the arbitrator's ruling on the merits.
(i) Future Changes.
Notwithstanding any provision in these Terms to the contrary, you and Global Entries Online
agree that if Global Entries Online makes any future change to this arbitration provision (other
than a change to the Notice Address) Global Entries Online will provide you with notice of such
change and you may reject any such change by sending us written notice within thirty (30)
calendar days of the change to the Notice Address provided above. By rejecting any future
change, you are agreeing that you will arbitrate any dispute between us in accordance with the
language of this provision as unmodified by such rejected change.
(j) Special Severability.
In the event that any provisions of this Section 8 are found to be invalid or unenforceable for
any dispute or claim, then, the entirety of this Section 8 will be null and void with respect to
such dispute or claim and Section 20 will apply in lieu of this Section 8.
(k) Opt Out.
You have the right to opt out and not be bound by the arbitration or class action waiver
provisions set forth above by sending (from the email address we associate with you as a User)
written notice of your decision to opt-out to email@example.com, with the subject
line, "ARBITRATION AND CLASS ACTION WAIVER OPT-OUT." The notice must be sent within thirty (30)
days of your first use of the Services or your agreement to these Terms (whichever is later);
otherwise, you will be bound to arbitrate disputes in accordance with the terms of those
paragraphs. Note that if you opt out of these arbitration provisions, Global Entries Online also
will not be bound by them.
9. License to the Global Entries Online Services
9.1 We grant you a limited, non-exclusive, non-transferable, non-sublicensable (except to
sub-Users registered via the Services), revocable right to use our Services solely to (a) browse
the Services and search for, view, register for an event listed on the Services; and/or (b)
create event registration and other webpages to promote, market, manage, track, and collect
sales proceeds for an event. Your use of the Services must be in compliance with these Terms and
in compliance with all applicable local, state, national and other laws, rules and regulations.
In addition, by using any search functionality or address auto-population tools, you are bound
by the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy
9.2 Without limitations on other restrictions, limitations and prohibitions that we impose (in
these Terms or elsewhere), you agree you will not directly or indirectly (a) copy, modify,
reproduce, translate, localise, port or otherwise create derivatives of any part of the
Services; (b) reverse engineer, disassemble, decompile or otherwise attempt to discover the
source code or structure, sequence and organisation of all or any part of the Services; (c)
rent, lease, resell, distribute, use the Services for other commercial purposes not contemplated
or otherwise exploit the Services in any unauthorised manner; (d) remove or alter any
proprietary notices on the Services; or (e) engage in any activity that interferes with or
disrupts the Services.
9.3 You agree that all Site Content may be protected by copyrights, trademarks, service marks,
trade secrets or other intellectual property and other proprietary rights and laws. Global
Entries Online may own the Site Content or portions of the Site Content may be made available to
Global Entries Online through arrangements with third parties. Site Content included in or made
available through the Services is the exclusive property of Global Entries Online and is
protected by copyright laws. You agree to use the Site Content only for purposes that are
permitted by these Terms and any applicable local, state, national or other law, rule or
regulation. Any rights not expressly granted herein are reserved.
10. Scraping or Commercial Use of Site Content is Prohibited
The Site Content is not intended for your commercial use. You have no right to use, and agree
not to use, any Site Content for your own commercial purposes. You have no right to, and agree
not to scrape, crawl, or employ any automated means to extract data from the Site(s).
11. Your Account with Global Entries Online
We may require you to create an account to access certain features or functions of the Services.
You agree to follow certain rules when you create an account with Global Entries Online or user
the Services, including the following:
• You must be at least 18 years of age, to use the Services. If you are 13 or older, you may
only use the Services under the supervisions of a parent or legal guardian who manages your use
and/or account. However, if you are under 13, please do not provide us with any information
• You agree to provide true, accurate, current and complete information about yourself, or if
you are using the Services on behalf of an entity, the entity (the "Registration Data"). You
also agree to update this Registration Data if it changes.
• If there is a dispute between two or more persons or entities as to account ownership, Global
Entries Online will be the sole arbiter of that dispute and Global Entries Online decision
(which may include termination or suspension of the account) will be final and binding on those
• If you are using the Services on behalf of a company or other entity, you represent and
warrant that you have the authority to legally bind that entity and grant Global Entries Online
all permissions and licenses provided in these Terms.
• You agree to immediately notify Global Entries Online of any unauthorised use of your password
or account or any other breach of security. You are responsible for (and we will hold you
responsible for) any activities that occur under your account.
12. Your Content.
12.1 Global Entries Online does not make any claim to Your Content. You are solely responsible
for Your Content. You hereby grant Global Entries Online a non-exclusive, worldwide, perpetual,
irrevocable, royalty-free, transferable, sublicensable right and license to access, use,
reproduce, transmit, adapt, modify, perform, display, distribute, translate, publish and create
derivative works based on Your Content, in whole or in part, in any media, for the purpose of
operating the Services (including Global Entries Online promotional and marketing services,
which may include without limitation, promotion of your event on a third party website), and you
hereby waive any and all moral right to use the name you submit with Your Content.
Notwithstanding the foregoing, Global Entries Online does not claim, and you do not transfer,
any ownership rights in any of Your Content and nothing in these Terms of Service will restrict
any rights that you may have to use and exploit Your Content outside of the Services.
12.2 You represent and warrant that you have all the rights, power and authority necessary to
grant the foregoing license, and that all Your Content (a) does not infringe, violate,
misappropriate or otherwise conflict with the rights of any third party; (b) complies with all
applicable local, state, national and other laws, rules and regulations; and (c) does not
violate these Terms.
12.3 Your Content must be accurate and truthful. Global Entries Online reserves the right to
remove Your Content from the Services if Global Entries Online believes in its sole discretion
that it violates these Terms, or for any other reason. Global Entries Online may use your name
and logo (whether or not you have made it available through the Services) for the purpose of
identifying you as an existing or past customer of Global Entries Online both on the Services
and in marketing, advertising and promotional materials. We likewise may preserve Your Content
and account information and may also disclose Your Content and account information if required
to do so by law or in the good faith belief that such preservation or disclosure is reasonably
necessary to (a) comply with legal process; (b) respond to claims that any of Your Content
violates the rights of third parties; (c) enforce or administer the Terms of Service, including
without limitation, these Terms of Service; and/or (d) protect the rights, property and/or
personal safety of Global Entries Online, its users and/or the public, including fraud
prevention. You understand that the technical processing and transmission of the Services,
including Your Content, may involve transmissions over various networks and/or changes to
conform and adapt to technical requirements of connecting networks or devices.
Notices to you may be sent via email or regular mail to the address in Global Entries Online
records. The Services may also provide notices of changes to these Terms or other matters by
displaying notices or links to notices to you generally on the Services. If you wish to contact
Global Entries Online or deliver any notice, you can do so at Global Entries Online Pty Ltd,
Level 8, 33 York Street, Sydney, NSW, Australia, or via firstname.lastname@example.org.
14 Modifications to the Terms or Services
Global Entries Online reserves the right to modify these Terms from time to time (collectively,
"Modifications"). If we believe the Modifications are material, we will inform you about them by
doing one (or more) of the following (a) posting the changes through the Services; or (b)
sending you an email or message about the Modifications. Modifications that are material will be
effective thirty (30) days following the date as communicated in any notice to you.
Modifications that are simply addressing new functions we add to the Services or which do not
impose any additional burdens or obligations on you will be effective immediately. You are
responsible for reviewing and becoming familiar with any Modifications. Your continued use of
the Services following Modifications constitutes your acceptance of those Modifications and the
updated Terms. In certain circumstances, Global Entries Online may seek a Modification to these
Terms that will only apply to you. This type of Modification must be accomplished by way of a
written or electronic document signed by you and an authorised officer of Global Entries Online.
Global Entries Online is constantly evolving our products and services to better meet the needs
of our Users. Because of this, we cannot guarantee the availability of certain product features
or functionality. Global Entries Online reserves the right modify, replace or discontinue any
part of the Services or the entire Service.
We may, without your consent or approval, freely assign these Terms and our rights and
obligations under these Terms whether to an affiliate or to another entity in connection with a
corporate transaction or otherwise.
16. Entire Agreement
Except as otherwise set forth herein, these Terms constitute the entire agreement between you
and Global Entries Online and govern your use of the Services, superseding any prior or
contemporaneous agreements, proposals, discussions or communications between you and Global
Entries Online on the subject matter hereof, other than any written agreement for Services
between you and an authorised officer of Global Entries Online relating to a specified event or
17. Applicable Law and Jurisdiction
These Terms are governed by the laws of Australia. These laws will apply no matter where in the
world you live. Global Entries Online is based in Sydney, Australia, and any legal action
against Global Entries Online related to our Services and that is not precluded by the
arbitration provisions in these Terms must be filed and take place in Brisbane. Thus, for any
actions not subject to arbitration, you and Global Entries Online agree to submit to the
personal jurisdiction of the federal or state courts (as applicable) located in Brisbane,
18. Third Party Websites; Linked Accounts
The Services may provide, or Users may provide, links to other Internet websites or resources.
Because Global Entries Online has no control over such websites and resources, you acknowledge
and agree that Global Entries Online is not responsible for the availability of such websites or
resources, and does not endorse and is not responsible or liable for any Content, advertising,
products, services or other materials on or available from such websites or resources, or any
damages or losses related thereto, even if such websites or resources are connected with Global
Entries Online partners or third party service providers.
19. Additional Miscellaneous Provisions
Our failure to enforce any part of these Terms will not constitute a waiver of our right to
later enforce that or any other part of these Terms. No oral waiver, amendment or modification
of these Terms will be effective. If any provision of these Terms is found to be unenforceable,
that part will be limited to the minimum extent necessary the other provisions of these Terms
remain in full force and effect. Section titles in these Terms are for convenience and have no
legal or contractual effect. No independent contractor, agency, partnership, joint venture or
other such relationship is created by these Terms. We may freely assign any of our rights and
obligations under these Terms.